Effective Date: December 24, 2022
Updated: December 26, 2022
Introduction
SCARLOPH Online Shop (“SCARLOPH” “we” “us” “our”) operates https://scarloph.com (“this Site”) and “other websites” (which includes marketplaces such as our Lazada and Shopee pages; and, our social media features such as links to our Facebook, Instagram and Instabio pages).
We have created this privacy policy in order to demonstrate our firm commitment to privacy.
Protecting the privacy and security of your personal information is one of our priorities, and we believe that a single, comprehensive privacy policy that is straightforward and clear is in the best interests of our customers and our businesses.
About this Policy
This Privacy Policy describes how we collect, use, and share personal information of users that interact with us, which consists of this Site and other websites, operated and managed by us, including each site that links to this Privacy Policy. We will also outline the controls and choices you have around when and how you choose to share your personal data.
Changes to this Privacy Policy
We will periodically update this Privacy Policy. We reserve the right to change the provisions of this Policy at any time. We encourage you to review this site periodically and we will alert you when changes have been made by updating the Effective Date of the Policy. Your use of this Site and our other socials constitutes consent to any changes in the Policy as in effect on the date of such use.
Data Collected
When you interact with our site(s) and social link(s), we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII).
Our Use of Data
SCARLOPH may use your personal information to:
- Provide products and services
- Send requested product or service information
- Send marketing communications through subscribed channels about news, products, offers and events
- Send you emails, chats, or push notifications to otherwise respond to questions, concerns and customer support inquiries
- Enable us to process orders for products and services from this Site
- Send email confirmations, receipts and other transactional emails related to orders from this Site and our other websites
- Provide you with continuing access to your customer account on this Site, including your order history and access to digital products, event passes and subscription services
- Administer membership records
- Contact you (where necessary) in relation to orders
- Maintain our own accounts and records
- Create demographic automatic decision-making profiles for our subscribers, members, and visitors to target our email alerts, website marketing, push notifications, banners, special offers
- Personalize your experience using automated decision-making for products, services, personalized content, recommendations, and features
- Improve the services we offer you, or the functionality of our site(s) and ensure technical functionality
- Process your payment or prevent or detect fraud
Marketing Products and Services
We may use Personal Information to provide you with materials about offers, products, and Services that may be of interest, including new content or Services. We may provide you with these materials by SMS or email, as permitted by applicable law. Such uses include:
- To tailor content, advertisements, and offers
- To notify you about offers, products, and services that may be of interest to you
- To provide Services to you and our sponsors
- For other purposes disclosed at the time that Individuals provide Personal Information, or
- Otherwise with your consent
You may contact us at any time to opt-out of the use of your Personal Information for marketing purposes, as further described in this Privacy Policy.
Payment Data
Financial information that is collected is used to bill the user for products and services. We do not store credit card details nor do we share customer details with any 3rd parties in a manner that personally identifies the customer.
If you sign up for a membership, payment plan or purchase any of our paid subscription service, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work. We may also collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide the Service. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and certain digits of your card number.
Legal basis for processing your personal data
Chapter 3, Section 12 of the Republic Act 10173 (Data Privacy Act of 2012) states that:
“The processing of personal information shall be permitted only if not otherwise prohibited by law, and when at least one of the following conditions exists:
(a) The data subject has given his or her consent;
(b) The processing of personal information is necessary and is related to the fulfillment of a contract with the data subject or in order to take steps at the request of the data subject prior to entering into a contract;
(c) The processing is necessary for compliance with a legal obligation to which the personal information controller is subject;
(d) The processing is necessary to protect vitally important interests of the data subject, including life and health;
(e) The processing is necessary in order to respond to national emergency, to comply with the requirements of public order and safety, or to fulfill functions of public authority which necessarily includes the processing of personal data for the fulfillment of its mandate; or
(f) The processing is necessary for the purposes of the legitimate interests pursued by the personal information controller or by a third party or parties to whom the data is disclosed, except where such interests are overridden by fundamental rights and freedoms of the data subject which require protection under the Philippine Constitution.”
Data Retention
We keep your personal data for no longer than reasonably necessary.
SCARLOPH will retain purchase accounting records, tax, VAT and GST records for a minimum of 10 years as required by law. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our data retention for physical product orders will not extend beyond 10 years, at which time your purchase data will be marked for permanent deletion and will no longer be accessible.
When you register to receive emails from us, your personal data is stored so that we can continue to send you relevant emails. You may request removal at any time by contacting us.
SCARLOPH retains non-personally identified data, including encrypted, anonymized and pseudonymized data for 10 years.
Third Party Websites & Services
SCARLO PH may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website(s). The data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Privacy Act of 2012.
We may transfer personal information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and that provide website and application functionality, hosting, analytics, advertising, and marketing services.
Our website(s) includes social media features such as links to our Facebook, Instagram, Instabio pages. Your interactions with these features are governed by the privacy policy of the company providing it. If authorized by you, we may also access profile and other information from services like Facebook. When you choose to join (or “like”) a SCARLO PH page on a social networking site, the social networking site may provide us with certain information about you, including but not limited to your “likes.” Please see the privacy policy for the applicable social networking site to learn more about how these sites share your personal information.
We may, on occasion, share Personal Information with our business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner’s name and Privacy Policy will appear, along with ours. You may opt-out at any time by following the unsubscribe instructions provided in the e-mail you receive or by contacting us or our partner as further described in each Privacy Policy.
SCARLO PH may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Your Rights & Controlling Use of Your Data
Unless subject to an exemption under the Data Privacy Act of 2012, you have the following rights with respect to your personal data:
- The right to request a copy of your personal data which SCARLO PH holds about you;
- The right to request that SCARLO PH corrects any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary for SCARLO PH to retain such data;
- The right to withdraw your consent to the processing at any time
- The right to request that SCARLO PH provide you with your personal data and where possible, to transmit that data directly to another data controller (where applicable)
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to the processing of personal data, (where applicable) only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics
- The right to lodge a complaint with the National Privacy Commission.
Cookies
Cookies are small text files that can store information. There are two types of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies stay on your computer until you delete them. We may use both session and persistent cookies to customize your web experience, analyze web traffic, and to improve our range of products and services. We use cookies and web beacons in the delivery of display advertisements to our website visitors and to our partner website visitors on various sites across the internet. We have carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.
All cookies used by our website(s) are used in accordance with the current Cookie Law and before a cookie is placed on your computer, you will be presented with a message requesting a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our website(s) may not function fully or as intended.
To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete cookies at any time however, you may lose any information that enables you to access our website(s) more quickly and efficiently including, but not limited to, personalization settings.
Security
Data security is of great important to us and to protect your data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected via this website.
If you create an account with password access, you are responsible for keeping your password confidential. It is recommended your password use both upper-case and lower-case letters, inclusion of one or more numerical digits, and inclusion of special characters following general password strength recommendations across the internet.
It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
SCARLO PH strives to do our best to protect your personal data. However, transmission of information over the internet is done at your own risk. We cannot ensure the security of your data transmitted to this Site and our other website(s).
Consent
By using this Site and our other websites, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
If you have additional questions about our Privacy Policy, do not hesitate to contact us here.